Law Enforcement/Military Discount:
Mastermind Tactics appreciates the service of active and retired military and law enforcement personnel. To activate your LE/Military discount please send a copy of your police or military ID to: email@example.com with the subject "LE/Military", once your information has been processed you will receive an e-mail with information about the Mastermind LE/Military program.
Firearms Instructors/Trainer Discount:
To activate your Trainer discount please send a copy of your firearm instructor certifications to: firstname.lastname@example.org with the subject "Trainer", once your information has been processed you will receive an e-mail with information about the Mastermind Trainer program.
Production/Lead Time: Our goal is to always have products ship as quickly as possible. Our current lead time is two (2) weeks. If for any reason delivery of your product should take longer than our two week lead time you will be contacted as soon as possible.
Mastermind Tactics is not currently accepting custom orders for holsters or magazine carriers at this time.
Each and every Mastermind Tactics product(s) are handcrafted, as such any slight variations in form should be considered a hallmark of fine craftsmanship.
Use of Holsters:
Before you begin to use any Mastermind Tactics product(s) you the end user are responsible for being able to safely use a holster and or magazine carrier, this includes carriage, drawing, holstering, and weapons retention.
Ensure you have the correct holster for your firearm, NEVER holster a loaded firearm in a new holster without confirming it is the appropriate holster for your firearm. Only use firearms that your holster is made and marked to accept. Once you confirm the holster is the appropriate holster for your firearm familiarizes yourself with the holster with an UNLOADED FIREARM. Ensure that the holster functions properly with your firearm and ensure the retention is adequate. NEVER USE A MODIFIED FIREARM IN ANY MASTERMIND TACTICS HOLSTER. Mastermind Tactics makes holsters for factory/OEM configured firearms ONLY.
KEEP YOUR FINGER OFF THE TRIGGER WHILE DRAWING AND KEEP FINGERS AND CLOTHING AWAY FROM TRIGGER AND HOLSTER WHEN HOLSTERING. NO OBJECT SHOULD BE NEAR THE HOLSTER, TRIGGER OR TRIGGER GUARD AT ANY TIME.
NEVER RELY ON THE RETENTION OF A HOLSTER FOR WEAPONS RETENTION. The primary form of weapons retention is the user.
ALWAYS ensure that your firearm is fully seated in any Mastermind Tactics holster. During physical activity, to include running, competition shooting, participating in a block of firearms instruction, or any other vigorous activity, the end user should NEVER rely on retention capabilities of the holster. The firearm should be retained in place with your hand to prevent the firearm from falling out of the holster.
A firearm will fit tightly in a holster with proper retention. It is possible for the slide to be moved out of battery when reholstering. ALWAYS keep your thumb on the back of the slide when reholstering to avoid the slide moving out of battery.
The end user is SOLELY responsible for checking for proper fit and function every time any Mastermind Tactics Product(s) are used and as often as necessary during use. Any manufactured product has a usable lifespan and any manufactured product can and will wear out. Any manufactured product can become damaged, should any Mastermind Tactics product(s) become damaged or wear out CEASE USE IMMEDIATELY.
Do not expose your holster or magazines carriers to extreme heat; Mastermind products are made from thermoplastics and excessive heating can cause permanent damage to your holster.
Mastermind Tactics stands behind each and every product we manufacture. All Mastermind Tactics products have a Limited Lifetime Warranty against defects in material and workmanship. In the unlikely event that there is an issue or problem with any Mastermind Tactics product(s) please contact us at email@example.com with the subject "Warranty". Please include a brief description of the problem you are experiencing in the body of the e-mail. Certain parts on some Mastermind Tactics products are consumable or wear parts and have a usable lifespan ( consumable parts are not covered under the limited lifetime warranty unless there is a clear defect in material or workmanship).
Mastermind Tactics reserves the right to refuse warranty work on products that have suffered abuse, neglect, or modification this determination will be made by Mastermind Tactics at their sole discretion.
Mastermind Tactics will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice for a period of 14 days. Return Authorization must be obtained prior to returning any item to Mastermind Tactics. To receive a return authorization please write to firstname.lastname@example.org with the subject "Return". Please include your invoice number in the body of the e-mail.
Merchandise that has been worn, used, altered or damaged will not be accepted.
Mastermind Tactics reserves the right to refuse return of any merchandise that does not meet the above return requirements at Mastermind Tactics sole discretion.
By purchasing and accepting delivery of any Mastermind Tactics product(s) you certify and agree to all terms set forth under our "Legal" page.
***DISCLAIMER: Glock, Glock Inc, Smith & Wesson Inc, Sig Sauer Inc, Inforce, APL, Boltaron are trademarked products/brands, Mastermind Tactics, LLC has NO affiliation with any brand, company, or trademark listed on this website other than its own and other brands and trademarked products are only referenced for compatibility.***