FAQ

 

Why don’t you make a holster for my pistol?

We are able to maintain our short lead time by only offering the holsters for the most demanded pistol models.

Can I modify my order?

Due to the speed at which orders enter production orders generally cannot be modified after being placed. It is important to review your order before purchase to ensure that it is correct. If you notice that you have placed an order that contained an error or requires modification for any reason please contact us immediately at the e-mail address below:

info@mastermindtactics.com

How long is your lead time? 

Our goal is to always have products ship as quickly as possible. Our current lead time is two (2) weeks. If for any reason delivery of your product should take longer than our two week lead time you will be contacted as soon as possible.

How do you ship your products?

We offer free shipping on all orders. Orders are shipped via USPS.

Manufacturing process:

All Mastermind Tactics products are manufactured in the USA. Each and every Mastermind Tactics product is handcrafted; as such any slight variations in form should be considered a hallmark of fine craftsmanship. 

Use of Holsters: 

Before you begin to use any Mastermind Tactics product(s) you the end user are responsible for being able to safely use a holster and or magazine carrier, this includes carriage, drawing, holstering, and weapons retention.

Ensure you have the correct holster for your firearm, NEVER holster a loaded firearm in a new holster without confirming it is the appropriate holster for your firearm. Only use firearms that your holster is made and marked to accept. Once you confirm the holster is the correct model for your firearm familiarize yourself with how to use the holster with an UNLOADED FIREARM. Ensure that the holster functions properly with your firearm and ensure the retention is adequate. NEVER USE A MODIFIED FIREARM IN ANY MASTERMIND TACTICS HOLSTER. Mastermind Tactics makes holsters for factory/OEM configured firearms ONLY.

KEEP YOUR FINGER OFF THE TRIGGER WHILE DRAWING AND KEEP FINGERS AND CLOTHING AWAY FROM TRIGGER AND HOLSTER WHEN REHOLSTERING. NO OBJECT SHOULD BE NEAR THE HOLSTER, TRIGGER OR TRIGGER GUARD AT ANY TIME.

NEVER RELY ON THE RETENTION OF A HOLSTER FOR WEAPONS RETENTION. The primary form of weapons retention is the user.

ALWAYS ensure that your firearm is fully seated in any Mastermind Tactics holster. During physical activity, to include running, competition shooting, participating in a block of firearms instruction, or any other vigorous activity, the end user should NEVER rely on retention capabilities of the holster. The firearm should be retained in place with your hand to prevent the firearm from falling out of the holster.

A firearm will fit tightly in a holster with proper retention.  It is possible for the slide to be moved out of battery when re-holstering.  ALWAYS keep your thumb on the back of the slide when re-holstering to avoid the slide moving out of battery.   

The end user is SOLELY responsible for checking for proper fit and function every time any Mastermind Tactics Product(s) are used and as often as necessary during use. Any manufactured product has a usable lifespan and any manufactured product can and will wear out. Any manufactured product can become damaged, should any Mastermind Tactics product(s) become damaged or wear out CEASE USE IMMEDIATELY.

Do not expose your holster or magazines carriers to extreme heat; Mastermind products are made from thermoplastics and excessive heating can cause permanent damage to your holster.

Disclaimer:

By purchasing and accepting delivery of any Mastermind Tactics product(s) you certify and agree to all terms set forth under our "Legal" page. 

 Additional Disclaimer:

 ***DISCLAIMER: "Glock" is a federally registered trademark of Glock, Inc or Glock GmbH. "Smith & Wesson" and "M&P" are federally registered trademarks of Smith & Wesson, Inc. “Sig Sauer” and “P320” are federally registered trademarks of Sig Sauer, Inc. “HK”, “P30”, and “VP9” are federally registered trademarks of Heckler & Koch GmbH. “Beretta” and “PX4” are federally registered trademarks of Beretta S.p.A. Product names, brands, and other trademarks referenced are the property of their respective trademark holders. These trademark holders have no affiliation with Mastermind Tactics, LLC or this website and are mentioned for compatibility purposes only***